Currently working in this company called Nippon Express Malaysia Sdn Bhd for 5.5 years now, stationed in its KLIA airport branch in the import department. Company quite a big thing in Japan where they're almost equilvalent to Pos Malaysia and there's also offices & agents all over the major countries in 5 continents. Check out the website http://www.nipponexpress.com/ Back in M'sia, our airfreight division is the top forwarder in M'sia for 8 years in the row now. And being a Jap company, naturally majority of our clienteles boast of Japanese biggies & other SMEs. Wonder if there's any commissions of sorts for promoting the company in this blog...hehheeehe
So, the simple process in our department will be like getting the imported goods out from the flights, clear them in customs & deliver to clients asap. Sounds easy, but with almost 250 staffs in KLIA office & almost 70 staffs in import department alone plus volatility of the industry, every passing day is a challenge & of cos, new experiences to gain. Being in a managerial level, nv that I imagine that I could actually practice what I've learnt before. Studied Business Admins majoring in Marketing, it is a wonderful God arrangement for me to practice this on daily basis. Will talk in details in future post. Being a 24/7 company, phones ringing during wee hours in the morning is pretty normal routine. Not to mention also the stress level which can reach up to ur head (to almost explosion level) during peak & critical times, having to attend to multiple demands (sometimes ridiculous) of multinational companies despite of existence of uncontrollable factors in weather, political, economical & other areas.
Of cos there are funny memorable experiences too, besides the forgettable bad ones. Earlier this year, we need to clear a newly arrived dog from Japan & to deliver to its owner in Johor Bahru. Our new Jap manager was monitoring closely due to the dog owner is a MD for one of the major clients. All necessary customs & health documentations were in order with special handling requests were in place as well. All that we were told is its a 4 years old St Bernard and it requires at least air-conditioned surroundings for its logistics. Refrigerated truck is a no-no or the owner's best friend will be freezed to death. Arranged an Avanza though to carry the dog to JB. However when the dog arrived, everybody were shocked & tis Jap panicked. Nv thought a 4 years old St Bernard (let's call it Bernie) can be so huge sized. When Bernie stands, it almost as tall as myself. Naturally the cage was too big to be fitted into the Avanza & arranging a bigger van will take another 2 hours at least. With the humid weather, the logistics will need to be done fast. The best option is to release Bernie & get it to sit in the passenger seat and dissemble the cage. Probably being new to the environment, Bernie was stubborn & not wanting to get into the van. Thank goodness, Bernie finally relented & even agreed to put on seat belt (good dog!!) I could have taken photos of that as it looked cute in it !!! hehehe
There's many more stories later & stay tuned ya....
